Thank you for shopping at Kai's Groove. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns of unopened and undamaged products.
Our return policy is as follows:
Products must be returned within 14 days of the purchase date.
The product must be in its original packaging, unopened, and not tampered with.
The customer is responsible for the return shipping cost.
We are not responsible for lost or damaged mail during the return shipping process.
Once we receive the returned product and it is deemed to be in the appropriate condition, we will issue a refund to the original payment method within 3-5 business days.
Please note that we do not accept returns for products that have been opened or used. Additionally, we reserve the right to refuse any return that does not meet the above criteria.
If you have any questions or concerns about our return policy, please contact our customer service team at email@example.com, and we will be happy to assist you.